Friday, June 16, 2006

T-Mobile Launches Troubleshooting, Call Center Gets Sidekick 3 Manual













Got a few emails from readers telling me about a new T-Moble troubleshooting feature (pics above) and also about how a call center in Texas that handles T-Mobile customer calls just received copies of a troubleshooting book for the Sidekick 3. Getting the customer service reps ready to field calls means the new Sidekick launch is imminent. Here is a piece of the email "hey, we got a troubleshooting book this week for the Sidekick 3 at T-Mobile call center here in Texas... we are doing alot of ddc stuff... they have moved like 75% from regular customer service to the ddc which is the sidekick dept."

10 Comments:

At 8:51 AM, Anonymous Anonymous said...

sweet! I've actually heard that the release party will be Tuesday the 20th in Hollywood and the sk3 will actually be in stores the 26th or 27th and July 10th was just an attempt to throw everyone off.

 
At 9:22 AM, Anonymous Anonymous said...

omg i feel so happpy im number 1 i have no idea wut to say i would like to thank everyone who took part of this thank u verymuch

 
At 11:03 AM, Anonymous Anonymous said...

1ST. OMG LOL WTF I AM KING HOW COULD THIS HAPPEN TO ME?

 
At 11:41 AM, Anonymous Anonymous said...

this is close let me tell you guys this gear up is like a wave about to break on the shore and i know we are all ready for it to happen
josh

 
At 1:32 PM, Anonymous Anonymous said...

we all dont care about stuff like that etc etc etc.. the point that every 1 wants to know is DOES IT HAVE VIDEO CAMERA?? AND WHEN THE HELL IS IT GOING TO B RELEASED FOR REAL? AND NOT A FAKE DATE!

 
At 2:04 PM, Blogger cuban321 said...

INTERESTING.

 
At 4:01 PM, Anonymous Anonymous said...

getting closer and closer i cant wait! ! !

 
At 7:40 PM, Anonymous Anonymous said...

"Definition of a loser"
Loser -lu'sir- def: not having a life, a person that post I'M FIRST on blogs for no apparent reason, a person that has a smartphone, having a carrier that's not with T-mobile. -Example (There is always a loser posting I'm first on this blog.)
Have A Nice Day
(Jay Pea)

 
At 7:53 PM, Anonymous Anonymous said...

S- still waiting
I - instant messaging (MSN) yes!!
D - dang, when its coming out
E - exposures are all we are seeing
K - kool features, can't wait
I - its almost the release date, yes
C - come on and just release it
K - keep up the good work BSD
3 - DUH, its the Sidekick 3
(Jay Pea)

 
At 8:03 PM, Anonymous Anonymous said...

ok, the release date is almost here does anyone know how T-mobile will upgrade from SK2 to SK3

 

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